Report A Claim

Important rules to follow when reporting an insurance claim:

  1. In the event of an auto accident, or another emergency situation, first contact the local police or appropriate authorities by dialing 911.
  2. Report your insurance claim in a timely manner following the loss by either contacting your local Hastings Mutual independent agent or by completing the online claim reporting form below.
  3. When reporting a claim to your agent or using the online claim reporting form below, please be prepared with necessary information including Date of Loss, Description of Loss, and other important details to help us best resolve your claim.
  4. If you are unable to reach your independent agent, experience difficulty with the online claim reporting form below, or if you do not receive a confirmation page the claim was not received, you may call our Hastings Mutual Claim Department at 1-800-442-8277.
  5. If you elect to use the online claim reporting form below, Hastings Mutual will notify your independent agent of your insurance claim as soon as possible.

    Click here for additional information regarding specific claim situations.

Policy Information: